Thank you for visiting us at Orchestore.com! Orchestore.com's selection of musical instruments has been hand picked by Mary Ann Hall, founder of the nationwide Mary Ann Hall's MUSIC FOR CHILDREN program. This program, which was founded in 1972, is the nation's leading music program for children. To inquire about classes in the MUSIC FOR CHILDREN program, please phone the number listed below. Our instruments have been "tested" by thousands of children over the past 10 years and we are confident that they are the highest quality instruments of their kind. In fact, we guarantee it! If an instrument doesn't live up to your expectations, or is damaged upon receipt, simply send it back to us within 30 days and we'll reimburse you for 100% of the total cost (minus shipping charges). We also encourage you to send us feedback (via e-mail) about our products (let us know how we can serve you better).

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32 Main Street
Norwalk, CT 06851

1-877-YES-MUSIC! (toll free)
1-877-(937-6874)
1-203-854-9797 in Norwalk, CT area
orders@orchestore.com

Guarantee Information: All items carry a limited 30-Day money back guarantee. All items are guaranteed to be free from defects (either from manufacturing or from damages incurred during shipment). If for any reason you are unhappy with an ordered product, please send it back to the above address (within 30 days of receipt of product by purchaser) for a 100% refund (minus shipping charges). In the event that a product is returned (within 30 days of receipt of product by purchaser), a refund check will be sent to the purchaser (pending refund approval) no later than 60 calendar days after Orchestore.com receives the returned merchandise. Returned merchandise MUST be accompanied by a copy of the receipt that comes with the package. In the event that a purchaser returns a product for reasons other than defect or damages incurred from shipment, Orchestore will only accept those items returned in "new" condition. Failure to comply completely with these instructions will void the guarantee. back to shopping

Safety Recommendations: We at Orchestore.com are passionate about children's safety. Our age recommendations are just that, recommendations. Although we've carefully thought these categories through, it is ultimately up to the child(s)' care-taker(s) to decide if one of our products is appropriate and/or safe for a child to use. We strongly urge adult supervision at all times while children are enjoying our products. If you feel that a product is not safe for your child, for ANY REASON, please send it back to us immediately for a prompt and full discount (according to our return guarantee policy as stated above) or take the necessary actions (as deemed appropriate by you) to make sure that your child does not use the product(s).

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Disclaimer: Orchestore.com does NOT guarantee, is not responsible for, and assumes no liability for the safety of any of these instruments. The age recommendations listed within this website are just that, recommendations. It is the ultimate and total responsibility of a child(s)' care-taker(s) to determine whether an instrument is appropriate and/or safe for that child to use. We recommend that all instruments are used under adult supervision, always.

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Secure Credit Card Ordering: We use industry-standard, SSL encryption for all credit card orders. The process of encrypting your credit card number ensures that no third parties can view your credit card information when you transmit it over the internet. Bottom Line: Your credit card number is absolutely safe when you order from Orchestore.com. Also, we NEVER give away ANY personal information about our customers to ANY third party.

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